Answers to the questions we get most about demos, licenses, file formats and installation. Every product also has a step-by-step guide with screenshots.
The demo has the same features and previews your files in full. It limits the export: 10 items per folder in the PST, OST, EML and MSG converters, the first 10 emails of each MBOX file, the first 10 contacts in CSV to VCF Converter, and a watermark on output from the PDF tools. The full version removes the limit.
The license key and download link are emailed to your registered address as soon as the purchase is confirmed. If it has not arrived within a few minutes, check your spam folder.
Enter the license key from your purchase email in the software. The demo you already installed becomes the full version.
Email [email protected] with the email address or order number you used to buy, and the team will help.
Editions differ by product. Each product's buy page lists the editions and prices available for it.
No. PST Converter and OST Converter read the files directly. You only need Outlook if you want to open a PST you created.
Yes. PST Converter and OST Converter are built to read oversized files. Larger files take longer to load.
Yes. Attachments, email headers and the folder structure carry over in every output format that supports them.
Yes. PST Converter and OST Converter read password-protected files, and the PDF tools accept a password for protected PDFs.
PST and OST files from Outlook 2000 to 2024, in ANSI and Unicode format.
The full installation walkthrough is in the software guide.
Windows 11, 10, 8.1, 8 or 7 (32-bit or 64-bit), a 1 GHz processor, 2 GB of RAM and 200 MB of free disk space. 2.4 GHz and 4 GB of RAM are recommended.
Yes. Windows shows this prompt for every installer. Click Yes to continue.
By default in C:\Program Files\Magic Soft Recovery\. You can open it from the desktop shortcut or from the Start menu under Magic Soft Recovery.
Close Outlook and any program that may be syncing the file, then try again. Working on a copy of the file also avoids this.
Check that the destination drive has enough free space. If it still stops, email [email protected] with a screenshot of the message.
Yes. Purchases are covered by a 30-day money-back guarantee. See the refund policy for details.
Yes. Every transaction goes through SSL-secured payment gateways.
Yes. Email [email protected] for business and volume licensing.
Each guide walks through the program with screenshots, from opening it to the finished export.
Convert Outlook PST files on Windows without Outlook. Reads healthy, corrupted, password-protected and oversized PST files and keeps the folder hierarchy.
Open orphaned, damaged or password-protected OST files and convert them without an Exchange connection or Outlook profile.
Move mail out of Thunderbird, Apple Mail or a Gmail Takeout export into PST, EML, MSG or PDF. No email client needed.
Convert EML files in bulk while keeping attachments and folder structure. Reads EML from Windows Live Mail, Thunderbird, Apple Mail and 20+ other clients.
Read saved Outlook MSG messages and convert them in bulk to PST, MBOX, PDF, CSV, EML or ICS, with attachments intact.
Turn spreadsheet contact lists into vCards (2.1, 3.0 or 4.0) or PDF. Map the columns yourself or let the program detect them.
Split PDFs with 8 modes, or merge many into one file with bookmarks and blank-page removal. Handles password-protected files and PDF/A output.
Bates number PDFs in bulk, offline. Prefix and suffix, six positions, dates, QR codes, signatures and a CSV audit log.
Email support with the error message or a screenshot and the file type you are working with.
