Support
Use cases

Customer Use Cases

The situations customers write to us about most, and the tool that handles each one.

Real support scenarios One tool per problem

Common Situations

These come up again and again in support emails. Find the one closest to yours.

A departed employee's mailbox

  • IT teams

Situation: The Exchange account was deleted, but the user's OST file is still on their old laptop.

How it is handled: OST Converter opens the orphaned OST without the account and exports it to PST for whoever needs the mail.

Email as PDF for legal review

  • Law firms

Situation: Correspondence from a client's Outlook archive is needed in a fixed, readable format.

How it is handled: PST Converter exports the selected folders to PDF with headers and attachments preserved.

Bates numbering a discovery set

  • Litigation support

Situation: Thousands of pages across many PDFs need one continuous Bates sequence.

How it is handled: PDF Bates Numbering stamps the whole batch with a prefix and writes a CSV log of every range.

Moving from Thunderbird to Outlook

  • Small businesses

Situation: The office is switching to Outlook, but years of mail are in Thunderbird profiles.

How it is handled: MBOX Converter loads each Thunderbird profile and converts it to a PST that Outlook can open.

Archiving loose MSG files

  • Records managers

Situation: Important messages were saved as thousands of separate MSG files across shared drives.

How it is handled: MSG Converter loads the folders and exports them into a PST, folder by folder.

Importing a contact list to phones

  • Sales teams

Situation: A CRM export arrives as a CSV spreadsheet that phones cannot read.

How it is handled: CSV to VCF Converter maps the columns and produces vCards for every contact.

Talk to us about your project

Describe the files you have and where they need to go. We will tell you which tool fits.

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At Service Since 2015
10+ Years Experience
🌍
Trusted by Millions
Worldwide Customers
🔒
SSL Secure
256-bit Encryption
🛡️
McAfee SECURE
Site Security
🛡
DMCA Protection
Protected Content
✔
D-U-N-S Verify
Business Verified
⭐
BBB Verify
Trusted Business